Pre-implementation Services
Leveraging our first-hand industry and platform experience, we're well-placed to help clarify questions on suitability of workflows, products or asset types.
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Post-go-live
We have extensive experience helping clients to address all aspects of post-implementation support. Including, optimisation, workflow enhancement, best-practices and troubleshooting.
Post-go-live
Our post-go-live support services help organisations maximize platform value through ongoing optimisation, workflow enhancement, and expert troubleshooting. We provide comprehensive SME-led guidance to ensure continued operational excellence and successful platform evolution.
Our post-go-live support covers three key areas:
Vendor Workflows & Integration
Guidance on vendor-related workflows and integration processes, helping teams navigate complex vendor relationships and optimise third-party system connectivity
Operating Models & Blueprints
Comprehensive operating models and blueprints for platform extension, customisation, and enhancement to support evolving business requirements
Support Models & Issue Resolution
SME-led support on building robust support models and issue resolution frameworks, enabling fast problem-solving and sustained platform performance
Portfolio Monitoring Experts
Our post-go-live expertise ensures continued platform success through vendor workflow optimisation, strategic operating models, and proven support frameworks. We deliver ongoing guidance that maximizes platform value and operational efficiency, enabling organisations to evolve and scale effectively
Other services
Implementation Services
Expert configuration as part of end-to-end platform integration. We can configure, and offer guidance on, platform tools to help your teams to approach implementation in an optimal way.
Learn moreStrategic Risk Mitigation
Building upon our experience working with clients across the platform lifecycle end-to-end, we are well-placed to identify and mitigate process and procedure risks
Learn moreTo discuss requirements please contact us:
hello@lamp-group.com